Great staff; really nice and courteous, and Dr. Lo took his time seeing me; made me feel appreciated as a 'customer'. He's really good at explaining things, and truly wants his patients to hve no pain. I would recommend Dr. Lo to anyone
The Bastrop office staff are awesome, attentive and will make accommodations when you have an issue (physical pain) that needs immediate attention. Dr Lo and the Nurse Practitioner, Anna Wendel, are very kind and caring individuals who have genuine concern for patients needs. Both take immediate action to address individual patient concerns. I very much am grateful to be a patient of this organization and specifically at the Bastrop location.
I have been a patient of PSA for years. I have previously reviewed Doctors and my Physician Assistants and continue to be impressed with my level of care. This review covers the Bastrop, Texas office and one employee in particular. Tiffany Jaime, whom I believe is the Practice Manager, has repeatedly gone above and beyond to make sure I am taken care of. From scheduling follow up appointments to helping me get on the calendar for procedures, Tiffany has made sure that I can get seen in a timely manner. She is a huge asset to PSA and has made my experience as a Patient much better.
I have been a patient for almost 4 years. PSA has helped me build a treatment routine that keeps my pain under control. Not an easy task with all of my spinal injuries and surgeries. I am very selective in whom I will let care for my back. My risk of permanent paralysis is to high. I trust my PSA care team because they have earned it. The PSA staff is amazing, kind and professional. I have always received “Best in Class” care in the Bastrop office.
I have had constant back and hip pain for about a year (spine issues). I had received a spinal injection a few months ago that did nothing for the pain(not Dr Lo). Last week I had my appointment with Dr Lo. He is awesome! I had immediate relief and am still pain free a week later. He also helped with my RLS. It's the first relief I've had in years. I can actually sleep again! Dr Lo's staff is also amazing. Tiffany has had the patience of a saint dealing with my insurance company! I would recommend Dr Lo to anyone looking for a skilled doctor that can truly help them! Thank you Dr Lo and staff!
I’ve been going to the Duvall office for seven years and was forced to transfer to another physician because I’m self pay .I transferred to the Bastrop office and I’m extremely happy that I did!! Today was my first visit with Dr. Lo and the only regret I have is that I didn’t transfer to his office so much sooner. Everyone in his office are AWESOME!! I can’t thank them all enough. To say that I’m happy and grateful is an under statement for sure!! I would recommend Dr Lo and his staff to anyone that needed to see a pain management physician. Thank you so very much Tiffany with your help with transferring to the Bastrop office. You said that y’all would take care of me and that’s EXACTLY what happened. This was the best experience that I’ve ever had with a doctors office by far!! Thank you Dr Lo for listening and caring about me. I wish I could give your office 100 stars because all of you deserve it.
The staff was really nice checking me in the doctor listen to everything I had to say and we came up with a plan to fix me the staff was really nice making my appointment on the way out I do recommend Dr. Higginbotham